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Unleash your bold side with the Crimson Tide Teardrop Earrings. Featuring a striking red base adorned with fluid aqua swirls and delicate gold leaf accents, these teardrop-shaped earrings are a celebration of vibrant color and artistic flair.
Handcrafted with care in New Zealand, these earrings are lightweight yet impactful—perfect for adding a pop of color to any outfit, whether it’s your everyday look or a special occasion ensemble. Their glossy finish enhances the vivid design, making them a true standout piece in your collection.
Details:
- Handmade in New Zealand
- Material: Polymer clay with gold leaf accents
- Lightweight and comfortable to wear
- Hypoallergenic hooks
- Approx. length: 5 cm
Embrace the power of color and artistry with these stunning earrings that are sure to turn heads wherever you go!
Shipping Policy
Shipping Within New Zealand
- Flat Rate: We offer a flat rate of $8 for shipping anywhere in New Zealand.
- Delivery Time: Expect your handcrafted goodies to arrive within 3–5 working days.
International Shipping
- Flat Rate: For our international friends, we ship worldwide at a flat rate of $15.
- Delivery Time: Depending on where you are, delivery can take between 6–10 working days.
Additional Details
- Order Processing: We handcraft each piece with love, so please allow 1–2 days for us to prepare your order before shipping.
- Tracking: Once your order is on its way, we'll send you a tracking number so you can follow its journey to your doorstep.
- Customs & Duties: For international orders, any customs fees or import duties are the responsibility of the buyer.
If you have any questions or need assistance, feel free to reach out to us at [email protected]. We're here to help!
*Note: Shipping rates are based on NZ Post's standard rates for parcels under 100g. For more detailed information, you can visit the NZ Post Rate Finder.
Refund Policy
We want you to love your Clay Story earrings as much as we loved making them! But hey, we get it—sometimes things don’t go as planned. Here’s how we handle refunds:
Change of Mind
Because each piece is handcrafted and unique, we unfortunately can’t accept returns for change of mind. But don’t worry—our designs are made to spark joy, so we’re sure you’ll fall in love with them!
Damaged Items
Oops! Did your earrings arrive damaged? That’s on us, and we’ll make it right. Just follow these simple steps:
- Snap a photo of the damaged item.
- Email it to us at [your email address] within 7 days of receiving your order.
- We’ll send you a replacement or offer a refund—your choice!
Lost in the Mail
If your package gets lost on its way to you, we’ll work with NZ Post to track it down. If it’s officially declared lost, we’ll send you a replacement or refund your order.
The Fine Print
- Refunds can only be processed to the original payment method.
- Sale items are final and non-refundable (because great deals are already a win!).
- Return shipping costs are the customer’s responsibility unless the item is damaged.
We’re here to help! If you have any questions or concerns, drop us a line at [email protected], and we’ll sort it out.
Cancellation / Return / Exchange Policy
We get it—life happens, and sometimes plans change. Here’s how we handle cancellations, returns, and exchanges at Clay Story:
Cancellations
Changed your mind before we’ve shipped your order? No problem!
- Email us at [email protected] within 24 hours of placing your order, and we’ll cancel it for you, no strings attached.
- If your order has already shipped, we’ll help you with our return policy instead.
Returns
Because all our earrings are handcrafted and made-to-order, we don’t accept returns for change of mind. But if your earrings arrive damaged or there’s been a mistake on our end, we’ll fix it!
- See our Refund Policy for details on how to report damaged items.
Exchanges
Looking to swap your earrings for a different style? We wish we could, but because each piece is handmade and one-of-a-kind, we’re unable to offer exchanges.
Pro tip: Make sure you’ve chosen the perfect design before checking out—we know you’ll love it!
The Details
- Earrings must be unworn and in their original condition for any refund or replacement due to damage.
- All sale items are final sale.
Need help? Got questions? We’re just an email away at [email protected]. We’ll do our best to make things right and keep your Clay Story journey happy and stress-free!
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