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Raven
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Shipping Policy
It can take 2-3 weeks to produce your chosen item. We are somewhat controlled by the weather with our painting times - sometimes it can be a lot quicker.
Our shipping rates will vary, depending on the weight of the product purchased or if you've chosen multiple items.
Refund Policy
If the paintwork is damaged during shipping we can fix it upon receipt of photos of the packaging and the damage to the item, but all shipping costs are the responsibility of the purchaser. We are happy to work out alternative delivery methods, at the purchaser's risk.
Cancellation / Return / Exchange Policy
In normal circumstances, cancellation within 48 hours will result in a 80% refund, due to fees incurred. In extraordinary circumstances, contact us before cancelling.
Returns and exchanges - contact us to discuss.
General Enquiries
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